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Randall Reed's Planet Ford


19000 Eastex Fwy, Humble, TX 77338 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Bait and switch
Written by TXDefender on 11/25/2008

Found a mustang online and called to see if the car was still in stock. Told the manager I lived about 2 hours away and to make sure the car was there, she told me it would be ready and we agreed on a price. Drove all the way to the dealer in Humble and when I got there they sat me down and attempted to start a contract. I told them I needed to see and test drive the vehicle first. They then told me they sold the car over the weekend but had a newer, more expensive vehicle available. I told them I called ahead and was told the vehicle was ON the lot! Drove home another 2 hours empty handed. I was taken by the old bait and switch. If this is how they are going to do business I will never buy from any of the Planet Ford dealers ever! I recommend you stay away from them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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