Randall Reed's Planet Ford
Dealership Sales Review
If you value honor and integrity stay away. If you are sooo rich and don't care about your money or your dealers honor and integrity this is the place to go. I suggest you heed the warnings in all the comments posted. Everyone is a director at all Randall Reeds dealerships so do not be flattered when they mention they are a director. I guarantee that you will be dealt each comment under these postings and probably some that are not. Zac Menard the internet sales director stated to me when promising to put a spray on cargo liner on my truck "I have to add the price to some idiots car or truck to be able to do that for you". Well it turns out that Zac is [non-permissible content removed] because I have already cost the dealership 10 new sales and will continue to cost them sales til I reach 1000. Now for a mere $2000, they lost at least $50,000 in profit. Also I now take my truck to Lone Star Ford for service. Since I know that Randall Reed does not care about his dealerships. I gave this Randall Reed a one star rating because there is no minus ratings and I was forced to give them that to post this comment. Of all the deals I have made, I have encountered hard sales, pressured sales, and silly priced sales. But all of them honored all commitments and prices. They stuck by their name, honor and integrity. I will do all my business now with Lone Star Ford because I know they use hard sales but when I say no to an issue they respect it. Nor do they call me an idiot for going to their dealership. To be fair to Mr. Randall Reed I tried contacting him personally about my issues. Of course no response. First timeI tried calling he was on his private airplane between Denver and his home, next time he was touring Europe for 3 months. I called when he was supposed to have returned. Well he was somewhere else on vacation. This is a person whom apparently happily enjoys seeing his name tarnished. Every one is someone when his name is good standing and honors all commitments for the sake of preserving his name. Since he apparently is a nobody without honor or integrity one can only agree that he does not care about his name. It might as well be mud. I am thrilled that he is soo rich that he can afford to lose potential and repeat customers. I will sure do my best to cost him plenty of customers. 10 customers down and 990 to go.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No