Randall Reed's Planet Ford

I purchased a 2006 F150 SuperCrew from them several weeks ago. We planned to purchase a vehicle at the end of the month when most dealerships are trying to meet their quota, but we weren't in a hurry to buy. This gave us the leverage of being able to walk away from the table at any time if the deal wasn't good enough. We did just that! We walked away from the table twice and the salesperson came out to our car before we got in to leave and told us they would be able to give us a better deal. They lost the keys to the truck we were interested in and the front tire had a nail in it, however I used this to my advantage to get new tires on the truck and knock the price down another $200 because 1) I couldn't test drive it that day and 2) when they cut new keys for the truck they weren't going to give me new remotes (I later bought two off ebay for $20 each). When we went back to test drive it and ultimately purchase it, I showed them other deals I found online and told them I was ready to walk away from the deal if they couldn't match the price. In the end they got a sale and I walked away happy with a great deal (talked them down $4000 from the original price). If you want to deal with them here are my suggestions: 1) Don't be afraid to walk away from the table (after all, this is Houston, TX there are hundreds of great deals to choose from) 2) DO NOT finance with them!!! They offered me 9.95% but my bank offered me almost half that interest rate. (I was pre-approved from my bank but I wanted to see if they would negotiate the interest rate as well...they didn't even offer a better rate when I told them my bank gave me a great rate.) They wanted me to sign a deal that day even though I wouldn't be able to test drive the vehicle until they cut the new keys for it. I refused to sign a deal. I did get upset with the salesman because they never negotiated the trade-in value for my car. They let the finance dept put it in the contract that they wanted me to sign. I took the contract to the salesman and told him I was upset about the fact that they didn't even negotiate this part of the deal with me. Truthfully, I should have asked them up front before they sent us to the finance dept but I saw this as an opportunity to get a great trade-in value for my car. After bringing this to their attention (in front of other customers) and telling them I thought it was underhanded and dishonest they re-negotiated this part of the deal with me. Keep in mind you are not actually negotiating with the salseperson. You are negotiating with their manager so don't get upset with the salesperson about the deal (unless you are doing it strategically). Just walk away! It took us 4 hours of negotitating to finally get the deal I wanted because the salseman had to go to his manager every time I counteroffered. Overall the dealership was pretty good about dealing. We went to lunch at one point and they told us to take one of their vehicles. They also gave us another truck to drive for the weekend because they were putting new tires and a bed liner on the truck I was going to purchase.