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Sterling McCall Acura


10455 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (1)
Service Rating
Recommend:
Yes (60) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Service!! Truly AMAZING!
Written by Lawrence on 04/04/2024

I went to Sterling McCall Acura to get my daughters vehicle serviced and I could not have received a better service rep to help me. Mr. David Gilbert was very helpful, attentive and went way above in my opinion to help take care of my issue. Although this is an Acura dealership, I bought a toyota for my daughter that she badly wanted from Acura. I found most times you should and would have to take to the Toyota dealership to get serviced to my disappointment and would have been out of my way as well as me being pressed for time because of personal things I was going thru. Mr. Gilbert was simply AMAZING in helping me out with this issue. He has really restored my faith in humanity and is truly one of a kind. I definitely will be purchasing my next vehicle from this location and has already bragged to family and friends. Thank you Mr. Gilbert and most of all thank you Acura for employing such a wonderful person to service your customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Customer Service on 04/05/2024
Dealer Response
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
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