Sterling McCall Acura
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Dealership Service Review
service Rating
Replace Driver door edge guard
Written byon 10/03/2023
This door edge guard has come loose three times in the six weeks that I have owned the car. This time they replaced the edge guard and hopefully crimped it sufficiently to have it stay on for a long time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 10/04/2023
Dealer Response
It's frustrating when a car accessory like a door edge guard keeps coming loose. It's good to hear that we were able to take action to address the issue by replacing the edge guard and making an effort to ensure it stays in place this time. Thank you for sharing your experience!
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