Sterling McCall Acura
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Dealership Service Review
service Rating
Recall
Written byon 08/07/2023
The recall was completed and vehicle inspection. However, my receipt said car was was done but it was not. Nothing was explained to me about the service that was completed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Sara Thurston on 10/20/2023
Dealer Response
Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (713) 596-2300. I look forward to speaking with you.
Valerian Kuznetsov
General Manager
(713) 596-2300
val@sterlingmccallacura.com
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