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Mercedes-Benz of Houston North

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Mercedes-Benz of Houston North
17510 I-45, Houston, TX 77090 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
4.07 out of 5 stars (196)
Recommend:
Yes (35) No (7)
Service Rating
4.44 out of 5 stars (125)
Recommend:
Yes (50) No (7)
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Dealership Service Review

2 out of 5 starsservice Rating
bad cars
Written by Jose sanchez on 02/03/2024
A super bad car, 9 weeks old and in Mercedes del Norte I never found any problems with the car and took it to another dealer. and it still has problems and no one is responsible, they don't want to change my car, Mercedes GLE 350 certified but certified to be full of problems
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Destiny Jarvis on 02/03/2024
Dealer Response
Hi Jose, we regret to hear that your recent experience was anything less than exceptional. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 305-8970 so we can work towards a resolution.
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