Mercedes-Benz of Houston North
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stay away from this dealer
Written by 02/22/2024
onI purchased a Mercedes back in November 2023 and it was one of the worst experiences I have had in my life. All staff from finance, sales, manager and customer service were rude, unprofessional and not very knowledgeable. They will not answer emails nor phones, they hang out on me, they spoke disrespectful and of course they could not fix the issue they created. As of today they charged my for a deposit hold and did not refund me the money. I highly recommend to stay away from this place and from these people.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Gary Moore on 02/25/2024
Dealer Response
Hi Joannam, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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