Skip to main content

Mercedes-Benz of Houston North


17510 I-45, Houston, TX 77090 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (35) No (7)
Service Rating
Recommend:
Yes (50) No (7)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Feels like sheisters!
Written by Incision on 11/22/2023
Bought a Mercedes Sprinter Van. Low mileage. Dealer inspection was flawless. Having bought Mercedes on several occasions in the past, we were confident we would be treated in an honorable way, and that the dealership would have integrity. They agreed to make several repairs that were obvious issues at the time of the sales agreement. Per schedule we brought it back for those repairs. It has been almost a month now and they have not even given us an update despite almost daily requests. We still have no idea when to expect to get the vehicle back. I have a strong feeling the problem isn’t Mercedes the corporation it is this particular dealership which happens to be a nationwide company.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Paige Phillips on 11/28/2023
Dealer Response
Hi, thank you for bringing this matter to our attention. Please call our General Manager at (281) 305-8970 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Report