Skip to main content

Jeff Haas Mazda


16711 Katy Fwy, Houston, TX 77094 (map)
Today closed
Sales Rating
Recommend:
Yes (10) No (0)
Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
The Jeff Haas Service Dept is top notch!
Written by Rodrigo on 12/31/2018

I was experiencing trouble with my Mazda Infotainment System. Service Advisor James Thompson provide me exceptional customer service by going above and beyond and created a positive experience for me. He greeted me with a hearty handshake and provided great communication with updates about the status/progress of my repairs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
dealerreply on 01/03/2019
Dealer Response
Rodrigo, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear James was able to go above and beyond your expectations and provide you with a positive experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Jeff Haas Mazda Team
Report