Audi West Houston

I had a 7:00 AM appointment. The gates of the dealership were open when I arrived at 6:45 AM. I met Eric Ta, Audi Service Advisor, who introduced himself and prepared the paperwork for my first visit. He was able to review the history of my pre owned Audi Q7 informing me of the previous maintenance. Erik was very attentive, articulate and interested in answering my questions, as well as, providing the necessary service to the vehicle. I was very impressed having never been in the facility prior to December 14, 2016. I had questions ranged from the extended warranty package that I had purchased to the size of the car tires. Erik addressed all my concerns. In waiting for my Audi Q7, I was surfing the Audi West Houston web site, interested in possibly acquiring another Audi. I was telephoned by Cory Christman, Audi Brand Specialist, and we discussed my interests in purchasing an additional vehicle. Later in the morning a gentleman approached me and introduced himself. It was Cory, generally, the IT Representative of so many firms remains anonymous. That was very nice of him to add that personal touch. The automobile was serviced for its 55K scheduled maintenance in a timely fashion. Honestly, I enjoyed the time that I had spent at the dealership, particularly Erik and Cory owning the 'experience.'