Sterling McCall Acura
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Dealership Service Review
service Rating
Fantastic Service
Written byon 05/02/2024
Went there for an inspection issue regarding my mothers 2005 Acura TL,which was resolved. Was very pleased with the service and information they provided in regards to other issues they noticed while checking my mothers vehicle.Most importantly, I did not feel pressured nor did they press the issues to be resolved.They prioritized in regards to order of importance which gave me complete clarity. I will definitely be going back to get the repairs done and will continue to be a customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/03/2024
Dealer Response
It's great to hear that you had a positive experience regarding your mother's Acura TL inspection issue! We're glad that the service and information provided met your expectations and that you didn't feel pressured to address all issues immediately. Our prioritization based on importance aims to provide clarity and ensure your satisfaction. We look forward to assisting you with the repairs and continuing to serve you as a valued customer.
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