Sterling McCall Acura
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Service
Written byon 04/27/2024
Customer service was really poor, lack of communication Mr.Christian Gonzales was rude not professional at all. Every time I bring my 2020 Acura RDX for service to this particular dealer its a total nightmare. If thats the customer service they offer I would recommend take your vehicle to a different dealership. Sterling McCall Acura on 10455 Southwest Fwy should work on hiring more friendly, attentive service advisors!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Laura Driscoll on 04/29/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon
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