Sterling McCall Acura
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Dealership Service Review
service Rating
Unexpected car repairs
Written by 03/23/2024
onWhat a great experience!! I was very nervous at first and Justin made it so amazing!! He stayed in touch with me through the entire process. I felt very comfortable and relaxed as my car was in the shop for several days. He set up loaner car and I lost no time away from work!!! I highly recommend Justin and Sterling McCall because of the time he took with me. Making sure I felt confident about repairs. Since they were major repairs. BlackSwan, my RDX, LOVES THE REPAIRS!! I'm driving a safer car now and so happy!! Thank you Justin for you service!!! 😁
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 03/28/2024
Dealer Response
That's wonderful to hear about your positive experience with Justin at Sterling McCall Acura! We're glad he was able to make the repair process smooth and convenient for you, and that you're now driving a safer car. Thank you for recommending Justin and Sterling McCall Acura!
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