Sewell INFINITI of Houston
Dealership Sales Review
My husband and I narrowed the choice of an SUV/CUV down to Audi and Infiniti and it was very convenient that the two dealers were located right next to each other. We decided to meet with both to have our Lexus evaluated for a trade-in and see what type of deal they'd each offer. The saleswoman at Infiniti seemed offended that we'd already been to the Audi dealer - clearly their computer systems are all coordinated because the Infiniti sales manager arrogantly advised that they would give us the exact same amount on a trade. Curiously, though - the Infiniti sales staff couldn't/wouldn't tell us what the price of their car was until they talked to the Audi sales staff. We sat around at Infiniti waiting for them to talk to Audi before they could deal with us - weird! We ended up driving to Southwest Infiniti - got a much better deal, better price, better service (free oil changes/tire rotations for 2 years - Sewell doesn't offer anything except free loaners).
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No