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Sewell INFINITI of Houston


17825 North Fwy, Houston, TX 77090 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Great Dealership
Written by rnpennington on 02/16/2010

This was the best buying experience in 40 years of buying cars. I bought a used Mustang convertible, but they treated me as if I was buying the most expensive Infinity on thThis was the best buying experience in 40 years of buying cars. I bought a used Mustang convertible, but they treated me as if I was buying the most expensive Infinity on the lot. When I got the car home, after a couple of weeks, I discovered the fog lights were fake. The dealership was horrified they missed it and installed Genuine Ford foglights at no charge to me. I was planning on having to do this myself an know that this was at least 500.00 they put out AFTER the car was sold and delivered. Their after sale followup was fantastic - any issue I might have had I feel certain would have been corrected - had I had any. Since they are on the Nort side of town about 30 miles from my house, they even FedExed my license plates to me. For a dealership to go this distance with a used car, not of their brand, I feel speaks volumes about the dealers committment to excellence. I often see commercials talking about customer satisfaction, but these people actually put their money where their mouth was.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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