Russell & Smith Honda

I bought an extended service warranty for 10 oil changes and five tire rotations . There is an express service lane but no express service . I found that Russel and Smith do not take appointments for service ,so you may have to wait for several hours before they start to service your car . My last attempt to have my car serviced I was told it would be a 3 to 3 1/2 hour wait . My previous Honda dealer and a Toyota dealer both allowed me to make appointments . When I bought the car i was advised the Honda extended warranty was not as I was told and would be of little value , this was not true . I had my car services at another Honda dealership in a timely manner . Now Car Fax has sent me a notice that I am behind on my service interval.