Russell & Smith Honda
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Dealership Service Review
service Rating
Service Rep Lied To My Face.
Written byon 02/25/2021
The car dealership is good,the service department has a employee who pulled a switch on what service I told him I wanted, then lied to my face,without blinking, talked to the service manager, he was nonchalant, 0ffered me 50.00 dollars for the employee dishonesty, refused it,told him it's the principle that matters. Be careful ladles don't do service with Constantine Thanos.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No