Russell & Smith Honda
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Dealership Service Review
service Rating
A++ Service!
Written byon 04/08/2019
Thank you, Darnell, for being an exceptional member of the R&S Honda Service Team. This is a late in coming; however, I wanted to send in this feedback for you. You helped me with my driver's side headlight (Honda Pilot) on 3/12/19. I didn't have an appointment or anything. You were still ready (with a smile) to help me out. It didn't take you long to handle it either. You were very courteous to the client that was there in front of me (by asking her if she didn't mind if you took a quick look at my issue) before helping me. That is what I call great customer service. I would just like for you and your management team to know that I Appreciate what you did. Sincerely - Tomekia
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable