Russell & Smith Honda
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Dealership Service Review
service Rating
First rate, prompt service
Written byon 03/07/2009
Good advice in addition to great service. HondaCare warranty is amazing - for the few times that one actually needs it. I have had many cars serviced at R&S and am extremely happy.
- Recommend this dealer? Yes
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macg4genius on 12/06/2010
I had transmission replaced at dealership. They did horrible job. All the years I had this Honda I was not loosing engine oil. After replacing transmission, less than 200 miles of driving, I had lost 2 quart and leaking from main seal. They had damaged the seal. Same story with Radiator, must have damage the neck of radiator and less than 100 miles after transmission service I had to replace radiator. transmission they put supposed to have come from factory but had problem from day one changing gears at very high Rev. I took back twice but told everything is fine. I have replace transmission again. They only give 12/12000 warranty vs Factory transmission come with 36/36000 warranty. they are cheating customer and also does very bad job making customer to pay lot lot more than they have to.
Better go somewhere else than wasting time money and causing lot more headache.
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