Russell & Smith Honda
Dealership Sales Review
I worked with Jon M. in the Internet Sales department. I told him what I wanted and he provided very competitive pricing and a real drive out price right up front without having to go through the usual car dealer crap, unlike other Houston dealerships that provided "Drive out" pricing that did not include dealer add-ons, delivery fees, etc., therefore not being honest about the TRUE drive out price from the Lot. Jon was very straight forward, did not try to sell what I did not want and was excellent to work with. The items actually added on (only 3) were items that made sense and I would have chosen anyway. Their pricing for those same items was less than quotes from other local dealerships that included (in some cases) 4-5 more add ons. The entire transaction was hassle free and the pricing, again was highly competitive without the needless wrangling that gives car dealers the reputation that many deserve. This dealership is doing things right and has a real asset in Jon M. and I wouldn't hesitate to either buy again from him or recommend friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable