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Russell & Smith Honda


2900 S Loop W, Houston, TX 77054 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Straight Shooting Internet Sales
Written by tommc5 on 01/02/2013
updated 06/10/2025

I worked with Jon M. in the Internet Sales department. I told him what I wanted and he provided very competitive pricing and a real drive out price right up front without having to go through the usual car dealer crap, unlike other Houston dealerships that provided "Drive out" pricing that did not include dealer add-ons, delivery fees, etc., therefore not being honest about the TRUE drive out price from the Lot. Jon was very straight forward, did not try to sell what I did not want and was excellent to work with. The items actually added on (only 3) were items that made sense and I would have chosen anyway. Their pricing for those same items was less than quotes from other local dealerships that included (in some cases) 4-5 more add ons. The entire transaction was hassle free and the pricing, again was highly competitive without the needless wrangling that gives car dealers the reputation that many deserve. This dealership is doing things right and has a real asset in Jon M. and I wouldn't hesitate to either buy again from him or recommend friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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rshonda on 01/02/2013
Dealer Response
Thank you so much for such a great review! At Russell & Smith Honda we are dedicated to providing our customers with a satisfactory experience every time they step foot in our dealership. We will be sure to let Jon know his efforts were so appreciated; he makes it his goal to go above and beyond for every person he serves. Please let us know if you have any further questions we can help you with. Thank you for choosing Russell & Smith Honda and be sure to like our Facebook and Twitter pages to get exclusive coupons and the latest news! Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com
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