Russell & Smith Honda
Dealership Sales Review
I truly wanted to buy my car here. I work down the street and I bought my last car here. After waiting almost 3 weeks to test drive a Honda Accord Touring edition, I went to 2 other dealers. The other dealers truly wanted my business. At Russell & Smith, no one wanted to talk to you or even make eye-contact. REMEMBER - Do not buy a car at Russell & Smith until you go visit other Honda car dealers in Houston. I got much better pricing from the 2 other dealers that I visited. The other dealers have exceptional customer service and really worked to earn my business. It made Russell & Smith look pretty crummy. I bought a new car yesterday at another dealership. In summary, Russell & Smith was where I wanted to buy my new car. But I guess they did not want my business so I went elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No