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Russell & Smith Honda


2900 S Loop W, Houston, TX 77054 (map)
Today 9:00 AM - 9:00 PM
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Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Avoid this dealership
Written by FranNHouston on 03/22/2017

I truly wanted to buy my car here. I work down the street and I bought my last car here. After waiting almost 3 weeks to test drive a Honda Accord Touring edition, I went to 2 other dealers. The other dealers truly wanted my business. At Russell & Smith, no one wanted to talk to you or even make eye-contact. REMEMBER - Do not buy a car at Russell & Smith until you go visit other Honda car dealers in Houston. I got much better pricing from the 2 other dealers that I visited. The other dealers have exceptional customer service and really worked to earn my business. It made Russell & Smith look pretty crummy. I bought a new car yesterday at another dealership. In summary, Russell & Smith was where I wanted to buy my new car. But I guess they did not want my business so I went elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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