Momentum Volkswagen
Dealership Sales Review
Worst dealership experience with sales. Promised me security features existed on the new vehicle I was purchasing, only to find out after purchase that those didn't exist. When asked them, they simply came back saying its in documents we provided you. So you really have to read every single word of all the documents they provide otherwise you can't trust them. Also called VW customer care, they simple forward the complain to dealership and nothing more. When asked they just said, they go by whatever the dealership does, VW company didn't care what their dealership is doing. Lost trust with VW. This was my second VW and was replacing old VW. but Not in future. Can't trust their dealerships or the company if they dont support customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No