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Joe Myers Ford


16634 Northwest Fwy, Houston, TX 77040 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Excellent Customer Service is what Sold me the Car!
Written by LincolnMkx27 on 04/11/2016

Kenny has been very helpful each time I have come into the dealership, he has called to check on me to make sure things are going well. This is even true after I bought the car, he saw me parked in an lot down the street from the dealership and he came over to ask if everything was ok, he did not have to do that since he was off work but he went the extra mile to make sure the car was fine. Thanks to Kenny for really being there for his customers! Joshua Harris emailed me back and forth several times never pushing me to come in like other dealerships, he just wanted me to do be an informed buyer. By the time we spoke on the phone I was actually comfortable knowing that he was not trying to just "sell" me anything to get the sale. I actually turned down buying the same car from another dealership because of that very reason the person there would not take time to answer my questions via email and just wanted me to come in. I am very busy and sometimes email is the best way. Josh and I had 20 back and forth emails before we talked on the phone. I came in and met him in person and it was just so easy to talk to him because I had been talking to him via email and he knew exactly what I wanted. He did not have the car in stock but he went and got it in on time. He called me right away just to let me know he had secured my car even though he had not yet picked it up he let me know it would be ready on the date we had discussed. Thanks Josh!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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van_tuyl on 04/20/2016
Dealer Response
We are very happy to learn about the great service that Kenny has provided you. He truly is an asset to our team. Thank you for choosing Joe Myers Ford!
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