Enterprise Car Sales Houston South
Dealership Sales Review
Relatively painless procedure to look for and find a car within my budget after striking out at three local dealerships. Enterprise used their national system of cars on their lots and found one in Long Beach, CA, for which I was happy to pay the delivery charge since it was still within my budget. The only reason why I didn't give a five-star rating is because I felt passed by after the sale. Agents were always busy and at times didn't return calls in a timely manner. My best experience was with Dave, the Sales Manager, who was more available than the sales agents. In a sense, after we identified the car and I agreed on the numbers, I asked him to work out the deal that would work with my credit union, which had already agreed to give me very favorable financing terms. Dave did just that and after a few miss-communication cues, that were probably my fault, the deal sailed through to delivery. Dave was very gracious when upon delivery of my trade-in, the battery had died while waiting for the trade-in to arrive from California. Dave accepted the cost of a new battery and is now standing behind the trade-in by agreeing to fix the USB/Cigarette charger power which I did not identify as unworkable until a week after taking delivery of the truck because I didn't try to use it for a week. That you very much for that.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes