Don McGill Toyota

Buyers beware. Don McGill Toyota plays games. First they advertise an internet price, then they make you sign a piece of paper that you promise to buy the car today if you agree on price (a psychological mind game which isn’t legally worth the paper it is written on - they do this so you pressure yourself to buy from them now even if it is against self interest). Then they take you trade in for an evaluation. After the evaluation, they keep your keys and present you with an initial offer of the internet price plus $2400 “reconditioning” fee. They low ball your trade in to the tune of 30% of NADA and won’t give your keys back until you throw a fit. They separate you from your keys as away of psychological gamesmanship. Once you are thoroughly insulted, they offer to waive the “reconditioning” fee and ask you what you think you should pay. They made me a second offer some $8,000 less than their original bogus offer which was still about $4,000 over the subtracted NADA values of the trade in vs “new” used car you are trying to buy. I had to get irate and demand my car key 5 times before Don McGill Toyota would return my keys. The irony is the car they showed me had the engine light on with a fault code indicating the fuel sending unit sensor failed and the rear view mirror was missing. The car they tried to sell to me $12,000 over NADA couldn’t even pass a state inspection in its condition. In hindsight, I should have screamed obscenities to cause a scene and called the police to retrieve my keys.