DeMontrond Kia

Horrible deceptive dealership. We learned the hard way to never do business with Demontrond on I45 in Houston. First off they charge $3000 for market adjustment. Don't believe anything the manager tells you. They will add an extra $2000 for everything from paying cash or not financing through them. We asked about the 1.9 financing that Kia advertised. Well that will cost you an extra $2000. They also charged for dealership installed items like glass itching that we did not agree to. They hide it in the consumer service. Which manager said was for dealer delivery prep. No mention of window etching. Your total might come out the same as when you signed the agreement and gave them your non-refundable deposit to buy the vehicle when it arrives but they change numbers around in the finance department. So we ended up paying $1000 for window etching that we specifically said we did not want. And if they tell you the car is in transit don't believe the arrival date they give you. Note the deposit is non refundable so you have to just wait for car to arrive. The car was to arrive on March 14 then 24 but didn't arrive till the 31st. Turns out it didn't ship till the 15th. Yes salesman slipped up on giving me that information. They will blame it on KIA and delivery service. Just beware! Please note it's not the KIA vehicle we purchased. The Soul is great. It's the dealership.