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Beck & Masten North GMC Buick


11300 FM 1960 Rd W, Houston, TX 77065 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
No games. Straight to business.
Written by Typeson3 on 04/11/2018

I went to 3 other dealerships before Beck Masten. They all played the usual salesman game where they hold your keys even after they’re done appraising your trade-in so you can’t leave. Got tired of all those places and Beck Masten was my last stop of the day. Robert Smith was my salesman. He came back after 10 minutes of checking out my tradein and gave me my keys back which surprised the hell out me. I looked at him funny and asked, “you’re not gonna keep my keys like all salesman do”? He said they don’t conduct business like that at this dealership. He went straight to the point and asked if I had all my numbers in order. I’d already been to 3 dealerships at that point and knew the ballpark numbers on my out-the-door price. Fast forward, I was done with my deal and was driving home a couple hours later happy that I was done with this car buying experience. Normally, I absolutely hate the car buying experience because salesmen are usually the sleeziest kinds of people to deal with. Not at Beck Masten. They’re all business and no foolishness. I can see why they’re the #1 GMC dealer in Texas. If you do your homework ahead of time like I did and know exactly what you want, go here and let them close the deal for you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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dealerreply on 04/12/2018
Dealer Response
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Robert's efforts have made the difference in your car buying experience. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best regards, Melynda Lewis, melynda@beckmasten.net
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