Skip to main content

AutoNation Toyota Gulf Freeway


12111 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (35) No (4)
Service Rating
Recommend:
Yes (33) No (8)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Finished in under time promised
Written by PKHawks on 07/01/2016

The service service dept is great at Auto Nation! I went in to have some recall work done after making an appt for 8:30 am that day. Julie, my service rep, greeted me with a smile. She went over the service I requested, took my keys, and they got to work on my vehicle. Julie told me it would take around 2 and a half hours for the work to be completed. I asked for a wi-if code so that I could do some work remotely while I waited and had a cup of complimentary cafe latte. Within 2 hours, Julie had come back for me to tell me they had completed the work and it was time for me to be on my way! Yah!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.