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AutoNation Toyota Gulf Freeway


12111 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (35) No (4)
Service Rating
Recommend:
Yes (33) No (8)
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Dealership Service Review

4 out of 5 starsservice Rating
Service
Written by Silverfox on 09/19/2023

My visit on 9-18-23. Was significantly better than past visit. The greeters did what they are paid to do. They Greet !! My wait time for the Service Advisor was a little long, but when she came to check me in Ms.Keshia Clark was professional and friendly. She listened to me explain my problems with my AC that I was having. The Service Technician was very polite and he also listened to he could get a better understanding of the problem I was having. He said he was somewhat familiar with my issue but told me he would have to check it out. I had good communication with the service advisor and technician throughout the entire process. I would have given a five if it had not been for the wait time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gabi Porter on 09/21/2023
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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