AutoNation Toyota Gulf Freeway
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Oil change
Written byon 08/19/2023
This is the third visit I’ve had with auto nation and there has always been issues. This time the oil plug wasn’t screwed in properly to the oil pan so I was driving around leaking oil. You guys need to hire people with better work ethic and stop hiring these young boys who do not care. Also who is in charge to inspect after all work is completed? I never got the tires rotated as promised.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Ash Scott on 08/24/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.
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