AutoNation Toyota Gulf Freeway
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Dealership Service Review
service Rating
Horrible service
Written byon 07/22/2023
If you can avoid buying from this company DO IT!!! Once they sold us the car they feel like their job is done. I have had the worst experience trying to get someone on the phone even. The young lady that took care of our car told a little fib to her manager and said that my husband did not treat her with respect. This was not the truth!!! Again, run very far away. If I could give no stars on this I would.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Theo Sanders on 07/26/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.
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