AutoNation Toyota Gulf Freeway
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Dealership Service Review
service Rating
Oil change
Written byon 07/13/2023
Marily was the the service writer and she was great. I had a 7:30 a.m. appointment. The oil changes in the past have typically taken 1-1.5 hours. This time it was 2 hours which is a long time for an oil change considering I had an early appointment, other than that all was good. I wish there were new cars in the showroom to look at because I am looking to purchase another 4Runner or Truck. I guess like all auto manufacturers are still having problems getting new autos.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 07/16/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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