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AutoNation Toyota Gulf Freeway


12111 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (27) No (3)
Service Rating
Recommend:
Yes (21) No (3)
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Dealership Service Review

3 out of 5 starsservice Rating
24 th service
Written by john peacee on 06/30/2023

not very pleased service took much longer than expected but I think Justin did his best and gave me a break on the bill it was the 24th time I had this car serviced at autonation and the first time that I was unhappy with the experience hope this doesn't happen again

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Rose Schmidt on 07/05/2023
Dealer Response
Hi John, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.
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