AutoNation Toyota Gulf Freeway
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Dealership Service Review
service Rating
Oil change
Written byon 02/10/2021
Had appt, was early for appt, however took two and half hours just for oil change. I felt like I was in different world because I did not get heartily welcome. Looked like everyone was thinking business and no customer connection I went back to that place after couple years thinking service I can receive may have gotten better, however it went worst from bad. I schedule due to discount offered in e-mail they sent.... still did not see big difference in my paying for service. They added all kind of charges to bring up the total charge. Will stay away from this place....
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Dynastie Williams McGriff on 02/17/2021
Dealer Response
Thank you very much for sharing these comments. Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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