AutoNation Toyota Gulf Freeway
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Dealership Service Review
service Rating
Service Rep Thomas
Written byon 04/18/2019
My service rep was very courteous and kept me informed on the whole process which I appreciated. However the problem with Entune was not fully fixed. So in a nutshell, very happy with my Rep not so happy with the outcome. Toyota's hotline and also the dealership didn't know about the mandatory update that was appearing on my Entune.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No