Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

AutoNation Toyota Gulf Freeway


12111 Gulf Fwy, Houston, TX 77034 (map)
Today closed
Sales Rating
Recommend:
Yes (35) No (4)
Service Rating
Recommend:
Yes (33) No (8)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Oil Change Appointment
Written by betsygirl on 04/11/2019

I always enjoy taking my car in to the dealership because if is never a long wait and the Service Advisors are the best. My Service Advisor I had for my latest service appointment was Felipe and he was Superb!!!! The department was running a bit behind and Felipe kept me updated on what was going on and why it was taking a little longer than usual. He made me feel like I was his only customer at that time and took extremely good care of me. I will be asking for him personally next time I take my care in for service. Kudos!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Autonation on 04/19/2019
Dealer Response
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Please don't hesitate to reach out if there's anything additional we can do for you.
Report