Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

AutoNation Toyota Gulf Freeway


12111 Gulf Fwy, Houston, TX 77034 (map)
Today closed
Sales Rating
Recommend:
Yes (35) No (4)
Service Rating
Recommend:
Yes (33) No (8)
Back to Service Reviews

Dealership Service Review

4 out of 5 starsservice Rating
Maintenance
Written by jojored123 on 02/01/2019

Overall it’s ok waited longer than I wanted to. The guy who took me to my car promised to text me information about a clear bra for the front of my Rav 4 he never texted me and my car had smudge marks on it when they brought it to me.. Also waited a long time when I got there for someone to come and get my car the guy who was suppose to come help me never came he was very like not interested or too lay back did not seem to care never made eye contact with me told me he was going to lunch he was not in the moment

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.