Skip to main content

AutoNation Toyota Gulf Freeway


12111 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (35) No (4)
Service Rating
Recommend:
Yes (33) No (8)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Sergio Sanchez lease experience evaluation
Written by Lily_Jose on 03/21/2016

Sergio was incredibly kind, patient and frank answering all our questions (that were really a lot), even the tough ones... While we had several options in mind, the diligence of Mr. Sanchez was decisive... Unfortunately Mr. Sanchez was not available at the end, when we decided to go with him, and he used another person to complete the paperwork... This person hasn't the quality of honesty of Mr. Sanchez and there were a couple of issues that he "confused" and affirmed it was our misunderstanding; my wife and I felt disappointed, as we both asked him several times to make sure that what he was telling us was definitely true, but at the end he simply let us with a bitter taste sensation... Even though, we feel confident that we'll have a good experience with Autonation Toyota through the support of Mr. Sanchez...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.