AutoNation Toyota Gulf Freeway
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Ripoff, with annoying follow ups
Written by 08/11/2023
onOfficially are selling vehicles at MSRP. When it comes to purchase there are $3500+ of questionable protections and coatings with no option to refuse. Then the paperwork says “ I understand these are optional”, but verbally the sales rep and manager state that it is company policy, and those items cannot be refused. I was going to let this slide, but the kicker are the multiple emails I have received asking me to leave an honest review. For the price l paid, I should not have been in any marketing lists. After 5 emails, the last of which are offering the spammy “chance to win a $100 gift card” I am finally leaving an honest review.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Theo Sanders on 08/13/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.
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