AutoNation Toyota Gulf Freeway

These people do not know what they are doing. Customer service is piss poor. Getting someone on the phone is impossible. Having them return a phone call is like pulling teeth. I will never deal with this dealership again. I hope you never have to either. I wanted to pay for my car in full. I made a down payment and was told I would be able to pay off the balance through a transfer of funds from my account a couple of days later. The finance person was clueless about how I could set it up with my bank. He just hands me a piece a paper with an account # that he wrote down. Not very official documentation if I'd say so. While at my bank, my representative tells me they need more information. I contact the account manager of Champion's Toyota and she seems to not want to deal with me or the bank. The process took nearly 2 hours to settle. I thought that was going to be the end of it. A couple of days later, the sales rep calls me wondering if I paid. He leaves me 2 messages. I call him and inform him of the transfer. He said he would check on it and call me back. No follow up. I called and left several messages. I called the finance rep. No follow up. I spoke to another finance rep. He said he would check on it and call me back. No follow up. These people suck.