AutoNation Toyota Gulf Freeway
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sales Rating
Too Slow!
Written byon 01/18/2013
updated 06/09/2025
Even after I told them over and over that I was in a hurry and I knew exactly what I wanted, they kept me there for over and hour trying to get me to buy stuff (extended warrenty, theft protection, etc.) that I told them I did not want and then they got mad when I didn't buy it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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champtoyotagf on 02/07/2013
Dealer Response
@FDCal: Thank you for your feedback. We are truly sorry that we did not meet your expectations. Your feedback helps us make the necessary changes to improve our customer's experience. As some of the processes you experienced must be completed so that we can give every customer their options, for further invest in their new vehicle. However
we do not tolerate the type of behavior you described in the latter part of your statement. And for that, I hope you can except our apologies. We hope to see you again and we THANK YOU for choosing us. Drive Safe. - AutoNation Toyota Gulf Freeway
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