Grapevine Ford Lincoln

There were definitely positives about the transaction but some negatives. Positives: personable salesman and finance rep, pleased with pre-owned vehicle and final transaction pricing. Negatives: back and forth to get to final pricing. I am a married female, a professional and mom to 3 boys. I am all about efficiency especially when it comes to my personal time. I felt I was straight forward about my budget requirements including my trade in. Toward the end, I felt they were trying to persuade me to go up some in price but I held firm and said I was ok with walking away from the deal because I recognize they have to make a reasonable profit. I think they were a bit surprised I remained firm and, in the end, were able to make the numbers work. I don't think this is unique to this dealership but, at this point in my life, I do not want to sit at a dealership for hours and I don't want to be persuaded on an emotional level. Again, they were personable and came through in the end on the numbers. They did detail the car but did not check the tire pressure (warning light on) nor top off the tank as promised. It wasn't worth it to drive back after I realzed the oversight when I got home. Very pleased with vehicle and trade in on my car.