Grapevine Ford Lincoln
Dealership Sales Review
My thanks to Edmunds for the TMV. I solicited bids from 9 dealers - 5 local and 4 in DFW (I live 65 miles out of Dallas). Two in DFW came back with initial quotes for my desired vehicle/options under Edmunds TMV. (No local dealer came close). One was more than $1000 under - but they came in late with their bid - after I had decided to buy from Grapevine. So, I called Grapevine to see if they would match the bid. They couldn't believe the other dealer could come in with such a low bid. They called me back later with the answer and matched the bid. The answer was that Ford (unknown to me) had made me a "private offer" of an additional $1000 rabate for having previously purchased Ford. This came in the mail in Oct 2011, and I had tossed it as junk mail - but it was in the dealers' systems. The other Dallas area dealer had discovered it. Grapevine went through the effort to discover why I could get such a low quote. I stayed with Grapevine rather than go with the other dealer because (1) I had already been in several conversations with their internet sales manager and felt comfortable with him, and (2) because they had window tinting already on the car and the other dealer did not. The next day at Grapevine everything was as they led me to beelieve - no surprizes and no pressure to add on things I didn't want. Overall, a great buying experience for an unbelievabe price. Again, thanks Edmunds!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes