Skip to main content

Grapevine Ford Lincoln


801 E State Hwy 114, Grapevine, TX 76051 (map)
Today 8:30 AM - 9:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Absolutely horrible experience
Written by Joe on 04/14/2020

This dealership should be shut down. My experience buying a vehicle here was one of the worst of my life. We were drawn to them by the USAA Car Buying Service and couldn't have been more misled throughout the process. They claimed they didn't have any of the vehicles we were asking about in stock and then tried to get us in another, more expensive option. Then as we were walking out they all the sudden found the vehicle we had inquired about. They are all HIGH PRESSURE, HIGH STRESS, and HIGH TENSION sales folks working for this dealership. After we purchased the vehicle we noticed a small rattle under the car which was touted as brand new. We had to go back four times before anyone would take a look at it and eventually ended up going to another ford dealership where they fixed it in no time. I can't say this enough - STAY AWAY FROM THIS DEALERSHIP.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.