Subaru of Grapevine

I have literally been searching for the exact car for almost 6 months. Narrowing down the search to Subaru 3 months ago. Then began the car hunting on possible weekends with multiple Subaru showrooms across DFW area. Anyone who has searched know that they are not at every corner so its one showroom per day. Then the struggles of finding the right inventory/stock car in these showrooms. If I had ordered, probably, might have received my car long ago. But, was hoping to find something around the corner. Then I hit my lottery when I browsed over Fiver Star Subaru website recently. The very moment I put in a inquiry, there was a Personalized touch on Sales which signifies the company name of 5-Star. A personalized Video recording of the actual car with a detailed messaged "Directly addressed to the customer". Then all excited when you call back, there is something even better. Your choice parked right in front of the showroom with a "Reserved for Customer name" tag on it. Out of all the showroom I wandered around, met a lot of sales guys who were laboring through, but this was something special, at least for us. Keep it up Stephan. This kind of sales/service attitude has to be learnt by everyone to make the customer feel special for that brief moment. The money would have been spent anywhere else as well, but the effort behind the sales even prior to visit on site had already helped me make up my mind. Thanks for all the help Stephen, Wayne, Jeff & Bentley. It was a joyous occasion for us & we will definitely hope to be a long standing member of SUBARU family !!!