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Grapevine Ford Lincoln


801 E State Hwy 114, Grapevine, TX 76051 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
No Good/Dishonest
Written by aaron124 on 06/19/2015

Purchased a vehicle in January, and the finance dept sold me a warranty that was "void" due to engine modifications (even after I mentioned the modifications, was told it would be covered if I let them do the work). Quickly learned the vehicle was not going to be covered and contacted the dealer. Was told the paperwork was turned in, and I would be taken care of less than a month after purchase. 6 months, 5+ employees (including director of finance), multiple emails/phone calls (many not returned), and I have yet to be taken care of. Save yourself the headache, time, and money. Shop elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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