Mercedes-Benz of Georgetown
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Dealership Service Review
service Rating
Better service than the Austin location!
Written byon 02/16/2024
I came into Mercedes of Georgetown because a message popped up, “Stop Engine - Leave Vehicle Running.” Kayle was my advisor and she confirmed it was the battery. She truly was the most helpful when it came to providing information about the time, process and my warranty coverage. She asked important questions about vehicle history. I didn’t feel rushed to accept and pay for services. She discussed payment options, if needed, and was overall sweet and patient. I did not get the same type of service at Mercedes of Austin.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/20/2024
Dealer Response
We're pleased to hear that Kayle provided you with excellent service during your visit to Mercedes-Benz of Georgetown. It's great that she was helpful, and informative, and took the time to discuss details about the battery issue and your warranty coverage. We appreciate your feedback on the payment options and Kayle's overall sweet and patient demeanor. Thank you for choosing Mercedes-Benz of Georgetown!
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