Mercedes-Benz of Georgetown
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Dealership Service Review
service Rating
I appreciate them
Written byon 02/15/2024
It took longer than expected but not their fault. I appreciate the video sent of what is wrong and what is needed for the repair. The mechanics also go the vehicle for any other issues which is so appreciated. Adam was great and kept me up to date. Thanks MB of Georgetown. Shout out to the mechanics. They get the job done!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/16/2024
Dealer Response
We appreciate your understanding regarding the extended time for the service. It's great to hear that you appreciated the video detailing the issues and needed repairs, as well as the comprehensive check by the mechanics for other potential issues. Adam's communication and keeping you up to date are valuable aspects of the service experience. Thank you for your shout-out to the mechanics, and we're glad they got the job done for you. Thank you for choosing Mercedes-Benz of Georgetown!
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