Mercedes-Benz of Georgetown
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Service review
Written byon 01/27/2024
Service adviser Adam was great. . Just not enough loaners. Clearer communication with service and the technicians. Otherwise friendly. Charges for tea but not coffee ??! As much money spent there we should have those free.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 01/31/2024
Dealer Response
Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (512) 930-6150. I look forward to speaking with you.
Adam Fontenot
Service Director
(512) 930-6150
afontenot@mbofgeorgetown.com
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